I went for lunch with a friend to the brand new Dobbies Garden Centre yesterday. Millions have been spent on it and there’s a fairly impressive deli there - but it seems a bit chaotic. You can’t find the tills and then when you do only one is open, there are no bags for the frozen fruit and croissants and no-one knows if the deli cafe is open or not. After I’d left, my friend continued to browse and I’ve just received an email from her saying that a voice over the tannoy told everyone to visit the deli where they could sample cold cheeses. Then the young lad who’d made the announcement arrived looking all pink and embarrassed after using the mike for the first time and picked on my friend to ask how she thought it went. She told him that cold cheeses didn’t sound particularly appetising. Apparently it was supposed to be ”cold meats and cheeses” but he said he was flustered and left it out!
The main restaurant is set out just like the one at Lytham - you have to queue all over the place - one side for food then move over to another side for drinks and then move again to pay - by which time, if you have a bowl of soup as I did, it's cold!
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Linda Booth wrote...
I'm glad you've mentioned this about Dobbies. I found exactly the same thing - people are going round in circles. They need a floor manager. Good to see you can make impartial comments.
Posted by: Linda Booth | April 15, 2008 9:55 AM